Privacy Policy

American Power Innovations

Effective Date: May 4, 2026

American Power Innovations ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your information. This policy applies to your use of our website at https://www.api-corp.com and all associated services, including SMS/text message communications.

Please read this Privacy Policy carefully. By using our services or providing your contact information, you agree to the practices described in this policy.

This Privacy Policy is prominently linked on all web forms that collect personal information and is accessible from the footer of every page on our website.

1. What Personal Information We Collect

We collect the following categories of personal information:

Information You Provide Directly:

Name
Email address
Mobile phone number
Mailing address
Company name, job title, and industry
SMS/text message consent and opt-in records
Messages and communications you send to us
Information submitted through contact forms, quote requests, or support inquiries

Information Collected Automatically:

IP address and device information when visiting our website
Browser type, operating system, and referring URLs
Pages visited, time spent on site, and other usage analytics
Cookies and similar tracking technologies

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

To respond to your inquiries and provide customer support
To deliver products, services, and information you request
To send SMS/text message communications you have opted into, including appointment reminders, order alerts, account notifications, and general business communications
To process quotes, orders, and service requests
To improve our website, services, and customer communications
To comply with applicable laws and legal obligations
To protect the security and integrity of our business and systems
To enforce our Terms and Conditions and other agreements

3. Who We Share Your Personal Information With

American Power Innovations does not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers: We work with trusted third-party vendors who help us operate our business, including SMS platform providers (such as RingCentral), email delivery systems, CRM platforms, website analytics tools, and IT support providers. These vendors are contractually required to protect your information and may only use it to perform services on our behalf.

Legal Requirements: We may disclose your information when required by law, regulation, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

With Your Consent: We may share your information with other third parties when you have given us explicit consent to do so.

⚠ IMPORTANT — SMS CONSENT & DATA SHARING

SMS consent and phone numbers collected for the purpose of SMS communications will NOT be shared with third parties or affiliates under any circumstances. SMS opt-in data and consent records are used solely to deliver the communications you have agreed to receive from American Power Innovations.

4. SMS Communications & Consent

American Power Innovations may send SMS (text message) communications to you for the following purposes:

Appointment reminders and scheduling confirmations
Order status updates and shipping alerts
Account notifications and service updates
Quotes, estimates, and product information
Customer support follow-ups and responses to inquiries
General business communications related to your account

By providing your mobile phone number and opting in to SMS communications, you agree to receive text messages from American Power Innovations.

• Messaging frequency may vary.

• Message and data rates may apply.

• To opt out at any time, reply STOP to any message.

• For assistance, reply HELP or visit our website at https://www.api-corp.com.

• Visit [Privacy Policy URL] for our Privacy Policy and [Terms URL] for Terms of Service.

Example SMS Opt-In Disclosure (for use on web forms):

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from American Power Innovations. This includes SMS messages for appointment reminders, order alerts, account notifications, and other business communications. Message frequency varies. Message and data rates may apply. SMS consent is not shared with third parties. See privacy policy at https://www.api-corp.com/privacy-policy. Reply HELP for help. Reply STOP to any message to opt out.

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to enhance your experience and collect usage data. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain areas of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records and consent data are retained in accordance with applicable regulations. When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to certain legal exceptions
Opt-Out of SMS: Reply STOP to any SMS message to immediately unsubscribe
Opt-Out of Marketing: Contact us to opt out of any non-transactional communications

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective Date at the top of this document. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

American Power Innovations

Website: https://www.api-corp.com

Email: technology@api-corp.com

Phone: 918-796-8000

Address: 1827 N 75th E. Ave, Tulsa, OK 74115